FAQ Dollar Morocco

Your Dollar Morocco car rental agency offers a wide range of rental vehicles. In addition to City & Compact and Sedan & Prestige cars, other categories are available, including 4x2 and 4x4 vehicles, automatic transmission vehicles, family cars, and minibuses.

Customers can reserve and drive a rental vehicle with a European or international driver's license.

You cannot pick up the reserved vehicle if the date of the reservation and the date of pickup are less than 24 hours apart.

Your Dollar Morocco car rental agency allows you to drive a rental vehicle if you are 21 years old + 1 year of valid license for categories MDMR, ECMR, ECMD, EXMR, ECAR, CDMR, CDMD, CDAR, CMMD. And you must be at least 23 years old + 2 years for other categories.

Dollar Morocco offers you the opportunity to drive a rental vehicle if you are under 21 by subscribing to the “Driver under 21” option for 360 MAD.

According to the general rental terms and conditions, it is strictly forbidden to drive the rental car outside of Morocco.

If you have already booked your rental car and wish to change the pick-up and/or drop-off location, you must request this at least 48 hours in advance by contacting the reservation center via the contact form.

Additional charges may apply if the car is returned to a different location than the one where it was picked up (250 MAD within the city and 900 MAD between cities).

It is possible to upgrade the category of the rental car reserved either by modifying the reservation 24 hours in advance by contacting the reservation center via the contact form, or by requesting the upgrade upon arrival at your car rental agency.

This request, which can only be granted if the requested vehicles are available, is subject to additional charges depending on the desired category.

You can subscribe to several options that can be reserved on the website, including:

Before arriving at the Dollar Morocco car rental agency, you must bring your reservation voucher and your driver's license valid in Morocco.

You must check the opening and closing times of the agencies before reserving your vehicle. However, it is possible to do this outside of opening hours by specifying this when making your reservation. An out-of-hours fee (240DH including tax) will be added to the cost of the rental vehicle reservation.

Car rental rates at Dollar Morocco include the daily rental price with unlimited mileage, partial theft waiver (TP), and partial collision waiver (CDW).

You can return the rental vehicle outside of opening hours by arranging this when you make your reservation. A car rental agency out-of-hours fee (240DH including tax) will be added to the rental vehicle reservation amount.

The general rental terms and conditions specify that the rental vehicle must be returned with the same fuel level as at the start of the rental period. If this is not the case, you will be charged for the fuel as well as a service fee of MAD 240.

The rental car return procedure consists of checking the internal and external condition of the vehicle and verifying the fuel level. The keys and vehicle documents will be handed over to the Dollar Morocco liaison officer who will accompany you during the vehicle return.

By booking online, you benefit from the Internet rate, which is 25% cheaper than the rate applied at car rental agencies. You can also benefit from promo codes by combining discounts on your car rental.

In addition, by paying online, you can guarantee the availability of the vehicle you have reserved.

You can pay for your car rental reservation either online or at the agency upon arrival by credit card (Visa, Mastercard, Eurocard, AMEX).

If you encounter any problems when paying for your reservation online, please contact us via the contact form or by phone at +212 8 02 00 77 78.

The only way to accept and block the deposit is to provide a valid credit card in the driver's name. Other payment methods, such as checks or cash, are not accepted. It is essential to check the withdrawal limit with the customer's bank.

In order to reduce the amount of your deposit, you have the option of subscribing to one of our two packages:

You can subscribe to the Comfort+ package at the agency upon departure, which aims to provide better protection for the driver and passengers throughout the car rental period.

The Comfort+ package includes coverage such as rental car insurance, which also includes civil liability coverage included in the rental vehicle insurance, passenger insurance, vehicle glass breakage coverage, and total deductible buyback.